THE BLOG
Price is an important variable in every shopper’s decision—but how important varies from product to product, category to category, and...
You guys love—looooove—our episodes on compensation (if your listens are any indication, at least). At first, we were struck by the...
Have you ever fired a store? Seriously, have you ever walked into an environment only to promptly walk out, swearing you’ll never return?...
Take a Moment
Starting the retail new year is like taking a giant exhale. January will be busy in its own right and spring’s just around the...
There’s a trend in the bike retail industry, and it’s not a good one. Independent and in–store retailers have undoubtedly...
We may love acronyms and idioms at The Mann Group, but one of our most popular and successful programs comes in a clear-cut package: Strategic...
In this time of retail (r)evolution, everyone is talking about how the future belongs to retailers with a great Customer Experience. Few people are...
I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...
Trust. It’s a tricky noun, one that we have difficulty with as a society, and one that’s particularly and noticeably absent in the...
Imagine you wake up one morning with no memory of your business. In the middle of the night, every recollection of your profession vanished. Every...
“If it ain’t broke, don’t fix it.”
This isn’t a message we usually ascribe to when it comes to business. We’re...
Excuse us, our age—and our expertise—is showing. GEAR is our most tried-and-true course, with roots that stretch back to our early...
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